What gets measured is NOT what gets managed
"What gets measured, gets managed." Peter Drucker is often attributed with this quote but he probably wasn't the first to say it and the origin of this expression is up for debate. Whoever said it first, I disagree. Like many cliches, "what gets measured, gets done" is half right. Right enough to be believable. Wrong enough to be mislieading. If we measure our weight, will it change? We can quantify the velocity of planets, but does that mean we can control them? What changes